Download Mobile Backup

Download Mobile Backup to your Fido following the steps below:

1. Launch the Mobile Internet right from your Fido.
2. Select My Tools from the home page and then select Mobile Backup.
3. Select the Mobile Backup option you want to subscribe to and follow the prompts.

Once the application is downloaded and set up, Mobile Backup will automatically start backing up your contacts and/or content.

Review and Accept the Terms and Conditions

Before using the Mobile Backup application on your Fido, you must first accept the Terms and Conditions. The Agreement can be viewed at mobilebackup.fido.ca.

Set up your account

After downloading the application, you’ll be prompted to set up an account on your Fido. You can create a new account or log in to your existing Mobile Backup account if you’re restoring your data. Your account will be identified by your Fido number and a four digit numeric PIN.

Configure Auto Sync

Once you’ve completed the account set-up, your Fido will be automatically configured to create a backup on a weekly basis. You can select a custom daily, weekly or monthly automatic backup schedule from the Auto Sync menu. To view or change your phone’s automatic backup settings, launch Mobile Backup and select Setup, then Auto Sync.